SUPPORT

Support

Contact us in the App

Open Settings → Contact in the App to send a request, bug report, or question. Add a reply address only if you need a response.

An iCloud sign-in and internet connection are required.

For bugs, please include the screen and steps involved, what appeared, your iPhone or iPad model, iOS version, and App version.

A purchase is missing: Check your connection and restart the App. Restore non-consumable items from Restore Purchases in the Shop.
Consumable items: Items that are used up cannot be restored under Apple’s purchase system.
An ad says it is not ready: Check your connection, wait briefly, and try again.
Progress after changing devices: Enable iCloud with the same Apple Account. Synchronization may take a short time.
Turn off notifications: Change them in the App or under iOS Settings → Notifications → Shiba Kingdom.
Delete progress: Use Settings → Reset Data in the App.